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Royal MailPulsa

Royal Mail labels, printed as the parcel is packed.

United Kingdom

Through Royal Mail's Pro Shipping API: labels with customs details and service extras, tracking, cancelling, and an optional switch to Large Letter for items that qualify.

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Order #48213Royal Mail
Picked and packed by scan
Royal Mail service chosen
Label printed
Tracking link added to the order
Sample order
What it is

Royal Mail labels straight from your warehouse, without retyping a thing.

Without the integration

For many UK sellers, Royal Mail is the everyday courier, and the label is where the time goes. Someone copies the address from the order into Royal Mail's own screens, picks the service, types the customs details for parcels going abroad, then copies the tracking number back. It is slow, and a single wrong digit in a postcode or a forgotten customs line means a parcel that comes back.

With Pulsa connected

With Pulsa connected, the label is made from the order itself. Your team picks and packs by scan, and the Royal Mail label is printed at packing, or for every order when a picking list is finished. The service comes from the delivery option the customer chose, customs items travel with international parcels, and the tracking link is saved on the order. A label can be cancelled from the orders list.

You keep your own Royal Mail business account, your contract and your rates. Pulsa uses the Pro Shipping API, so it suits sellers whose account has access to it. Picking, packing and stock work as for any other order; only the label step changes. If your account runs on Royal Mail Click & Drop instead, there is a separate integration for that.

Why connect it

Faster labels, fewer returned parcels

No more copying addressesThe label is filled in from the order, so nobody retypes a name, an address or a postcode.
International parcels ready for customsThe customs items are sent with the label, so parcels going abroad carry the details they need.
The right service every timeEach delivery option in your shops is matched once to a Royal Mail service, read live from Royal Mail.
Smaller items, smaller postageWith the Large Letter switch on, items that qualify go as Large Letters instead of parcels.
How it works, day to day

From a packed order to a Royal Mail label

  1. 01The order is pickedA picking list sorted by rack and bin leads your team through the warehouse, and every item is scanned.
  2. 02Packed by scanThe parcel is checked item by item before it is closed.
  3. 03The service is chosenThe customer's delivery option decides the Royal Mail service, or Large Letter if the item qualifies and the switch is on.
  4. 04The label is printedPulsa creates the label through Royal Mail, with customs items for parcels going abroad.
  5. 05Tracking on the orderThe tracking link is saved on the order, and the parcel is ready for Royal Mail.
How picking works in Pulsa →

What moves between Royal Mail and your warehouse

PULSA → ROYAL MAILLabelsWith customs items for international parcels, dangerous-goods details and service extras.
ROYAL MAIL → PULSATrackingEach parcel gets its tracking link.
PULSA → ROYAL MAILCancellingA label can be cancelled from the orders list.
ROYAL MAIL → PULSAYour servicesRead live from Royal Mail when you map delivery options.
How it gets connected

Setting up Royal Mail with Pulsa

  1. 01
    Your Royal Mail account

    Add your API credentials and your shipping account. Pulsa keeps itself signed in from then on.

  2. 02
    Delivery options mapped

    Each delivery option in your shops is matched to a Royal Mail service.

  3. 03
    Large Letter, if you want it

    Turn on the switch to send items that qualify as Large Letters.

  4. 04
    First labels checked

    Print and check the first labels before the team relies on them.

What to have ready
  • A Royal Mail business account with access to the Pro Shipping API
  • Your Royal Mail shipping account number

We set it up with you during onboarding, and every connection starts switched off until it has been tested.

Often used togetherGoes well with Royal Mail
Royal Mail Click & Drop DPD Local DHL Parcel UK APC Overnight Xero
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Questions about Royal Mail

What does the Royal Mail integration do?

It creates Royal Mail labels from your orders as they are packed, with customs details for international parcels, and saves the tracking link on each order. Labels can also be cancelled from Pulsa.

Do I need a developer to set it up?

No. You paste the API credentials and shipping account from your Royal Mail account, then match your delivery options to Royal Mail services on one page.

Can I send parcels abroad?

Yes. Labels carry the customs items that international parcels need.

Can I try it before the whole team uses it?

Yes. Print and check the first labels on a few orders before switching your daily work over. A label you do not need can be cancelled from the orders list.

Can I use Royal Mail alongside other couriers?

Yes. Each delivery option in your shops is matched to a service, so some orders can go with Royal Mail and others with another courier connected to Pulsa.

How is this different from Click & Drop?

This integration uses Royal Mail's Pro Shipping API. Click & Drop is a separate integration for accounts that use Royal Mail's Click & Drop platform. Choose the one your Royal Mail account uses.

See your first Royal Mail label.

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